Refer NowSign inA digital referral system built for how healthcare actually works in Liberia
Referral pathways between Liberian hospitals and clinics — and between departments inside the same facility — have long run on phone calls, handwritten notes, and word of mouth. Vitals taken hours ago, a working diagnosis, what's already been tried: it gets lost in the handoff, and there's often no way to know whether anyone has even seen a referral before a patient arrives. Refer Now gives every referral a structured record, an unambiguous status, and a paper trail.
1. Create a referral with the full clinical picturePatient bio data, a clinical summary, vitals, optional labs and medical history, the working diagnosis, treatment given so far, and the reason for referral — all travel together, not as a phone call someone has to transcribe.
2. It routes to the right department or facility instantlyInternal referrals go straight to the matching department in the same hospital. External referrals name up to three facilities in ranked order — filtered to only the ones that actually run the needed case category — so a rural clinic can reach the right specialist even on the first try.
3. It works even if the receiving facility hasn't signed up yetRefer Now's directory covers Liberia's known facilities, claimed or not. An unclaimed facility is still a valid, trackable referral target, with its phone number shown for follow-up — a referral pathway that only worked between two onboarded facilities would be useless on day one.
4. Every verified clinician on the receiving side sees it at onceNo single point of failure waiting on one person to check a message. The first clinician to accept claims it; every other target is automatically marked superseded. Every rejection requires a written reason, so nothing is lost in an unexplained no.
5. Feedback closes the loopOnce accepted, the receiving team can post updates as the patient's care progresses — an append-only thread, not a single field that gets overwritten. The referring clinician can request an update at any time instead of wondering.
Built for Doctors, Nurses, Midwives, Physician Assistants, and Admins
Clinical staff create and act on referrals; Facility Admins maintain their facility's profile — capacity, specialty departments, support units — and approve staff before they can send or receive a referral. Every account is verified before it can touch a patient record.
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